A Doctor right on your fingertips
I usually don`t write any reviews for starters, but this app is excellent when u don`t have an expert advice on any concern regarding a medical issue or question, my Doctor Jeffrey Bienstock who is the pediatric of my 5 month baby is the one who answers to my questions .. So far there are 2 submitted issues of which where answered in a very short timely manner and specific to my demand .. Is a very complete app with all the vital information about your child`s health. i truly recommend every concern parent to download and talk to you pediatrician to join this network!!!
Good concept, Needs some work
Looked like a good idea and I thought my pediatrician was very progressive for using it. When my newborn baby girl had an extremely bloated tummy the doctor ask that I use it. First thing, There was a never-ending registration process with way too many questions, had to do on a browser and then confirm via email which took forever to arrive. (Really annoying when you have a medical emergency. Most of us would download this and wait until the first time we need to use it to find out that there`s a whole time-consuming "interview" process that takes you outside the app).
When all was said and done, I was ready to submit my report to the doctor ....but wait! you have to pick from a very specific list of conditions and each one has its own drill-down of questions. The answers are pre-written/multiple-choice there is no free text for you to describe a problem. It also lacks the concept that newborns cant verbally describe how they feel. If i would pick up the nearest condition such as abdominal pain, it would ask me a whole bunch of questions that I won`t be able to answer and not allowed to skip. THERE IS NO "OTHER" CATEGORY! I was frustrated and eventually just emailed a photo from my phone to the doctor. I got a fast response and that was that. At tue end of the day, it would have been quicker to schlep to the doctor`s office or email them which is a shame. This app has great potential but it can`t just focus on the convenience of the doctor with details and pre-diagnosis. It must be useful and time-saving in real life to parents. It did not make me feel that it served the well-being of my daughter well but just kept her waiting longer for help. Work on it, I will update this review once it improves!
Love is app
Love this app. Quick responses, ability to add pictures to show dr what you see.
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