What's New
Bug fix...
Bug fix...
Size:
7.3 MB
Category:
Business
Business
OS:
iOS
iOS
Price:
Free
Free
Compatible:
iPhone iPad
iPhone iPad
Requirements:
Requires iOS 7.0 or la
Requires iOS 7.0 or la
Version:
1.0
1.0
Description - Kayako
.
The Kayako is now available as a free download on Apple Store for both iPhone and iPad owners.The application is designed for use in English language. It weighs in at only 7.3 MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 1.0 has been released on 2014-03-27. For ensuring consistency with the device you should take into account the following app compatibility information: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.
More Info: Find more info about Kayako in Kayako`s Official Website : http://www.kayako.com
More Info: Find more info about Kayako in Kayako`s Official Website : http://www.kayako.com
Kayako for iOS lets you take your customers with you so great customer service can continue - even out of the office. Agents and managers can stay connected to their Kayako Helpdesk and keep their finger ...
If you can keep this app from crashing it is still nearly useless Nothing but bugs Don t waste your money Crashes all the time Bleeding Ear Guy
This app crashes constantly or just locks up Macros fail to load often Cannot search macros Could not access knowledge base in app The app has potential but has a long long way to go Very very disappointed Don t waste your time Jurassic Jet Pilot
After the last update earlier this month the app is constantly crashing whenever you try to view the details of a ticket Crashes constantly alesmiles
Thank you for being so quick in resolving the issues Now we are back to the great functionality Thank You PASHAKN
New version needs SSL to work Needs SSL Baseballwatcher
Most recent update in late Oct 2016 resulted in my system no longer working Last Update Crashed System gomadic
It is not possible to paste username or password in the field Also text is aligned to the right in these fields and you can t switch manually between them on the latest iOS Can t login kutija
The app crashes as soon as I try to go to my inbox or anywhere Horrible no updates in a looooong time Horrible charliec888
One year and they couldn t fix one issue It used to work with multiple help desks they removed that It crashes constantly they left that in Don t expect to much from this app A full year and not one update TheIdol
I think Kayako is a great Helpdesk system The mobile app is a needed component and for the most part well done The interface is clean and simple to use The big issue for us is there seems to be a bug in the billing section We can post notes but if you try and add time the app crashes Not being able to have my techs add time while in the field is a big draw back With that said I m sure the guys at Kayako will get that fixed and hopefully continue to add more to the system A scheduling component would be amazing just saying Good basic function but one big bug tag915
I have one big beef that even after the many updates which have continued to improve the app I still can t believe we are missing them Especially for someone who emails our helpdesk the app doesn t show their email address which so many systems use in order to locate the user account so I can t actually help them unless I go in via a browser to pull the address Isn t that besides the point Second not as important but would be nice is to set custom notifications I d like to get pushes maybe for tickets I own in certain departments or if there is a spike I set the threshold of ticket submissions in a certain department so if I m working on something else or its a weekend I can easily see that something is likely wrong and go check on it Missing major features Arwen
What a bunch of garbage this app crashes when launched Garbage rGKA97
Not a great app in the best of circumstances latest version insta crashes on launch Latest update is borked Joshua Ochs
Latest update causes immediate crash of the app Also leaving a note in any ticket currently sends a blank reply to the clients Needs a lot of work Update has failed us Jesse Lowe
This update broke the app for me on my 6 It crashes as soon as I try to open it Crashes immediately Azure tower
Don t download this update It crashes once updated Save yourself some grief Crashes on startup M.bergren
not running on ios 8 app crashed Dontsee
App is lacking at best Can t close tickets Really Lacking Clubtech
If you run multiple departments with similiar names in each it will not keep them organized I E we have 4 accounting departments under different groups but they are all listed in alphabetical order so all four are together Ok changes all department headings Robert Cook
Useless app if you re using login share LoginShare doesn t work RegCus
Waited for this and its a good first release those who complain should reg as developer and build a better one Does what it needs to gave feedback on possible improvements but works great on my iphone Love the app True3333
Dont download this update It crashes once updated Save yourself some grief Crashes on startup
For a support app this app needs a lot of help No support for iPad and for iPhone the features are limited at best Look to other software like Zendesk if you need mobile support Horrible
App is lacking at best Cant close tickets Really Lacking
If you run multiple departments with similiar names in each it will not keep them organized IE we have 4 accounting departments under different groups but they are all listed in alphabetical order so all four are together Ok changes all department headings
Useless app if youre using login share LoginShare doesnt work
Use it all the time when I have to take care of customer support tickets when on the go great app Relatively simple to implement but very useful feature request Please make customer fields under Properties tab easy to copy Also ability to copy ticket creators email address We often search customers by provided data email address and are forced to do a major workaround since fields cannot be easy copied from the iOS Great CS App
Kayako really shines on this new app nice work Smooth fast responsive Would love to see custom push notifications for tickets assigned to me etc but this is version 10 Nothin but net
Not a great app in the best of circumstances latest version instacrashes on launch Latest update is borked
Waited for this and its a good first release those who complain should reg as developer and build a better one Does what it needs to gave feedback on possible improvements but works great on my iphone Love the app
Latest update causes immediate crash of the app Also leaving a note in any ticket currently sends a blank reply to the clients Needs a lot of work Update has failed us
I think Kayako is a great Helpdesk system The mobile app is a needed component and for the most part well done The interface is clean and simple to use The big issue for us is there seems to be a bug in the billing section We can post notes but if you try and add time the app crashes Not being able to have my techs add time while in the field is a big draw back With that said Im sure the guys at Kayako will get that fixed and hopefully continue to add more to the system A scheduling component would be amazing just saying Good basic function but one big bug
This update broke the app for me on my 6 It crashes as soon as I try to open it Crashes immediately
not running on ios 8 app crashed
What a bunch of garbage this app crashes when launched Garbage
I have one big beef that even after the many updates which have continued to improve the app I still cant believe we are missing them Especially for someone who emails our helpdesk the app doesnt show their email address which so many systems use in order to locate the user account so I cant actually help them unless I go in via a browser to pull the address Isnt that besides the point Second not as important but would be nice is to set custom notifications Id like to get pushes maybe for tickets I own in certain departments or if there is a spike I set the threshold of ticket submissions in a certain department so if Im working on something else or its a weekend I can easily see that something is likely wrong and go check on it Missing major features
By Kostas Gar.
