ReSound Smart


What's New
Bug fix...
Size:
18.4 MB
Category:
Medical
OS:
iOS
Developer:
ReSound
Price:
Free
Compatible:
iPhone iPad
Requirements:
Requires iOS 7.0 or la
Version:
1.0.1

Description - ReSound Smart

ReSound , the publisher behind many iOS app (ReSound Control ,ReSound Relief - for people with tinnitus ,ReSound Smart), brings ReSound Smart with a number of new features along with the usual bug fixes. ReSound Smart app has been update to version 1.0.1 with several major changes and improvements. App release that improves performance, provides several new options.
HIGHLIGHTS
  • I am hoping for better streaming sound quality someday..

.
Overall Satisfactionc26
I am hoping for better streaming sound quality someday.
Reliabilityc77
Batteryc40

Good job on bringing back the Mute button. found in 2 reviews
Understandability is greatly improved in noisy environments using the filters. found in 1 reviews
2 ipad air xae. found in 1 reviews
see battery and connection status. found in 1 reviews
Great product and app. found in 1 reviews
Worked wonders when pairing with my iPad. found in 1 reviews
just follow the prompts. found in 1 reviews
iPhone 4S is not compatible with this app. found in 1 reviews
DONT CLICK "My Places". found in 1 reviews
App Crashes After Latest Update. found in 1 reviews
That proves this is an Apple Bluetooth problem. found in 1 reviews
the hearing aid doesn’t automatically change to the new stored location. found in 3 reviews
removing the mute button was a step backward. found in 2 reviews
It also takes too long to connect when answering a call. found in 2 reviews
app support section is poor at best. found in 2 reviews
If I have to take out my phone. found in 1 reviews
But that was about the only thing that has worked well. found in 2 reviews
That doesn't sound like Apple's problem at all. found in 2 reviews
since other iPhone apps do exactly what this app fails to do. found in 2 reviews
Occasionally some digital echoes or temporary loss of one ear. found in 4 reviews
streamed music is horrible. found in 1 reviews
Great except for two BIGGIES. found in 1 reviews
Let's stay tuned to see if the developers are listening. found in 1 reviews
but so many shortcomings in v1. found in 1 reviews
It pops up a message asking you if you want to switch. found in 6 reviews
This app needs a major overhaul. found in 3 reviews
The app is close to being completely worthless: takes a long time to download. found in 3 reviews
The sound quality is way too poor for this. found in 5 reviews
Who was the idiot that removed the mute button. found in 11 reviews
My phone will not recognize my hearing aids to pair them. found in 63 reviews
Please restore the volume MUTE button. found in 3 reviews
They don't connect any better to the iPhone 6. found in 5 reviews

The ReSound Smart is now available as a free download on Apple Store for both iPhone and iPad owners.The application is available in multiple languages: English, Danish. It weighs in at only 18.4 MB to download. The new ReSound Smart app version 1.0.1 has been updated on 2014-02-26. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: Requires iOS 7.0 or later. Compatible with iPhone 4S, iPhone 5, iPhone 5c, iPhone 5s, iPad Wi-Fi (3rd generation), iPad Wi-Fi + Cellular (3rd generation), iPad Wi-Fi (4th generation), iPad Wi-Fi + Cellular (4th generation), iPad mini Wi-Fi, iPad mini Wi-Fi + Cellular, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini with Retina display, iPad mini with Retina display Wi-Fi + Cellular, and iPod touch. This app is optimized for iPhone 5.
More Info: Find more info about ReSound Smart in ReSound`s Official Website : http://www.resound.com/smartapp


ReSound LiNX MFi hearing aids are required to use the ReSound Smart app. To use the app with the MFi hearing aids you need one or more of the following devices: iPhone 5s, iPhone 5c, iPhone 5, ...
I have been working with this app for three years It was awful All of a sudden with the updated ios 8 it has been much much better Is actually works as described I wanted to let others know that theres hope yet              Much better with ios8
With the firmware update to the hearing aids they work flawlessly and great No losses of connectivity even toward the limits of Bluetooth range I couldnt be happier                 Awesome
Verson 3 is definitely an improvement especially bringing back the mute button Except I notice if I mute my aids then open another app on my 5S iPhone it loses the mute setting and I have to hit the mute button again It does this about two thirds of the time must depend on available memory on the iPhone Im on the latest version of iOS 813              I see there were bug fixes in version 3 they missed one
Here are a few of its shortcomings Favorite settings cant be turned on while an audio app is playing The error message is not clear It tells you that Bluetooth is turned off but doesnt provide a link to the Settings app as most apps do It should show your devices serial numbers           Closer To Ready Ror Prime Time
The only reason I bought new Resound hearing aids was because they offered the opportunity to interface with my iPhone so that I could take phone calls directly through the hearing aid and also control volume in other settings with my phone The app is a total disappointment Connectivity is loss for no apparent reason and it is virtually impossible to repair it a busy place like a restaurant or an airplane where there are lots of other Bluetooth phones nearby For example last night my friend and I were out for dinner and a nice restaurant that was rather loud I really needed to switch into restaurant mode and to be able to control the volume However when I took my phone out I thought that the hearing aids were not paired with it I fiddled with my phone for about five minutes rebooted the phone opened and closed the battery compartment on both forgetting the devices in pairing mode and finally gave up I fear purchasing the Refound hearing aids was a six thousand dollar mistake     Disappointing
I have no problem with the app The problems people are having has to do with how the hearing aids are programmed The audiologist who programmed the hearing aids is the person you need to express your frustrations to Certain parts of this app I cant access because Im not suppose to be using that function The app does exactly what it designed to do No matter how advanced hearing aids become it will never be the same as before you suffered hearing loss So enjoy the technology and the fact that you can hear                 Resound app
I hope app updates can be produced to keep up with iOS updates Ive had to turn off Bluetooth capabilities because I cant rely on the app enough to not disconnect from my calls One or both hearing aids typically cut out in the first 10sec of a call and the last one within a minute I love the hearing aids but Im very disappointed in the connectivity issues Ive been having with the phone           Works great when it wants to
Love this app              I love it
I got the ReSound LiNX 961 hearing aids in December after the iOS 8 app was tweaked to work with them I mainly use the iOS native hearing aid controls and only use the Smart app to adjust the basstreble settings The pairing of the hearing aids with the iPhone is sort of flaky its not really a part of this app but I cant find anywhere at ReSounds website to offer comments I have found that the following steps usually allow me to pair each day after having stored them the previous night with the battery doors open Turn off Bluetooth on my iPad On the iPhone close the Smart app and any other apps that use bluetooth Open the settings app to GeneralAccessibilityHearing Aids and Forget the device Then snap the battery doors on the hearing aids shut Usually the iPhone will ask to pair with the hearing aids If that doesnt happen or if only one aid pairs I will reboot the iPhone by holding the power button and the home button until the screen goes dark and the Apple logo reappears Then pairing will proceed I am glad that the basstreble controls are available but it is annoying that I have to click two or three times to get those controls They should be just one click away Also it is disappointing that the app does not retain the basstreble controls over time There is no reason that I should have to reset the levels every day or even after changing the programs While it is nice to have the basstreble controls it would be even better to have one program available where I can adjust the gain sensitivity as the audiologist does at the office The time with the audiologist is so limited that it is not possible to explore which sound settings are the best I would also like to suggest that the ReSound app provide some tools to assist hearing aid clients and their audiologists to work together to make individualize adjustments In my case there are certain sounds that create a lot of interfernece and overtones I need to describe the type of sound this is to the doctor Why not have a facility where I can use the iPhone to record the problem sounds and the software can analyze the frequencies in the sound to assist the audiologist in making adjustments to the hearing aid settings I realize this is one of the very first hearing aids to use the iPhone connectivity The aids themselves are good my first pair and the connectivity functions are bound to become more reliable and more powerful Looking forward to it           Works but cries out for improvement
It is critical that they provide a way to permanently set defaults to not stream to hearing aides when Bluetooth is on Phone calls are much clearer on my iPhone so I dont want them streamed to my hearing aids yet I have to reset this every time I step away from my phone Incredibly annoying I want to connect my hearing aids to my phone to use the find feature I have spent a lot of money replacing lost hearing aids but I do not want anything streamed to them This SHOULD be an option This app needs improvements     Needs improvements
I upgraded to an iphone6 when I found out I needed hearing aids so that I could use them with the iphone I recieved my phone shortly after the 6 was released and this app worked fairly well When I upgraded to ios81 I started having a lot of problems One hearing aid would connect and the other wouldnt Now neither hearing aid will connect to the phone I was hoping that upgrading to 811 would help but it hasnt Also apparently you cant save videos when the hearing aids are connected to the phone I have young children so I take a lot of videos with my phone I was really disappointed when I couldnt find a video of my son breaking a board for his belt test at TaeKwonDo     Please fix this app
I know a lot of people are thinking its the apps fault that sometimes it doesnt work but Im only 12 and my mom is constantly on the phone with people and she is telling the truth Its not the apps fault its because apple is not caught up to resound not the other way around not saying apple is a bad company                 My mom works for resound
The only possiblke explanation for the possitive review written by by sisupoikain this list is that it was written by someone who works for ReSound I work for no competing compant Every other negative comment by other reviewers is spot on and there is no need for me to recount my own issues In spite of the negative reviews I chose to trade my other devices for the ReSound Linx9 TS Fortunately I am a Viet Nam veteran and get mine from the VA After less then one day I knew I had made a mistake and will be returning the Linx and getting back my previous devices The program itself is beyond useless The quality of the sound of the aids is deficient The customer service person at ReSound had no clues no explanations other then go back to the VA Coincidentally I spoke with another veteran who had just received the same Linx Annapolis graduate MIT graduate professional engineer very computer savvy Same problems same solution hes taking them back I will be strongly advising the audiologists at the VA in New York that they do not inflict these on any other veteran And hopefully anyone reading this review BEFORE they acquire this inferior product will also avoid them I would rate them zero stars but I must give one star in order for this review to be posted This is clearly a situation where the product engineers might have come up with a good aide but had it rendered almost useless by apparently incompetant software people The revuew by Garyv40 is absolutely correct After this stunning display of incompetence how can anyone recommend the LINX hearing aid to a friend Indeed how can any audiologist recommend them AVOID     Avoid At All Costs
Hearing aid works well with my iPhone 6 and Apple Watch except for the following 1 Whether placing or receiving a call theres a disconcerting delay of several seconds before participants on the call can actually hear each other 2 Ringtones from incoming calls dont play in the hearing aids causing me to miss some calls              Spec Writer
Disappointing lack of options implies a broad set of choices in demo which are not available on my aids Favorites should be shown on same page as other programs        Disappointing
The Resound LiNX9 TS are really great HAs They Bluetooth pair perfectly with my old 5s as well as my new iPhone 6 Plus The TV streaming in stereo is superb as is the crystal clear switching to the phone when answering a call Also perfect BT sound with You Tube and other videos played over phone I believe the poor reviews come from not correctly pairing the iPhone to the HAs to begin with It is extremely easy to get only one HA paired and then blame everything after that on the iPhone or the App If youre having problems pairing in settings accessibly hearing aids select the hearing aid type under devices On the next page at bottom select Forget This Device Power off the iPhone With new HA batteries installed and bat doors open so HAs off turn iPhone back on with BT turned on in settings Go back to accessibility hearing aids and turn both hearing aids on one at a time Touch the pair icon for each one when it comes up Youre done Hope you have as good luck as Ive had I love the convenience and clarity Havent heard this well in years                 Terrific
Leaps and bounds for connectivity without a companion device Please add functionality for me to control which apps go to my hearing set and which do not This is crucial Please improve Bluetooth of streaming video and audio from phone to hearing set when streaming Perhaps working with Apple to build in a smarter buffering utility setting within accessibility features for hearing aid users Please post if there is a power users group tech savvy users can join and test beta Versions of app update                 Please add feature
I purchased my LiNX 9 hearing aids about midNovember 2014 and my phone is an IPhone 6 The ReSound system is great My personal hearing capability is poor age 81 and my family history also has poor hearing I really like the ability to adjust volume with my SMART phone app for each ear separately I like the treblebass controls They are very useful in reducing noisy background sounds in restaurants etc I reduce the noise using the treblebass filters even before anyone speaks Understandability is greatly improved in noisy environments using the filters Best of all the phone transmission directly to the aids is super The phone message volume is controlled by the iPhone volume controls The background noise volume is controlled by the SMART app This is a great way to handle phone calls in quiet or noisy environments I do not dread talking on the phone because of personal hearing problems Squeal is gone The aids have improved the quality of my life I have two friends that feel the same way The volume basstreble and directivity can be controlled to maximise speech understanding                 Great hearing aids JimEcho
Since updating to iOS 8 my aides will not link to my phone via Bluetooth The app doesnt keep up with the iOS updates Bluetooth is absolutely useless because they wont sync at all Developer link sends you to their commercial website I regret this purchase     Horrible
Good job on bringing back the Mute button The increased connectivity speed is a plus too I love that Streaming phone calls is great for me but sometimes the connection to the caller is delayed Streaming music is very subpar But they are hearing aids not headphones Still I am hoping for better streaming sound quality someday              Good Update
This apps basic functions work effectively as described but it has frustrating limits and Resound is not improving it Limits include 1 Unable to customize which audio sources go to hearing aides Audio automatically defaults to the aides I would like to set phone calls to default to the iPhone and change this when Im driving Cant do this If Im streaming music on bluetooth speakers walk out of range of the streaming device then walk back into range my hearing aides automatically take over the Bluetooth stream Cant prevent this from happening 2 When receiving a call there is a long lag before my aides pick up the audio Resound needs to invest more resources developing this app The company doesnt seem to be listening           Good but limited
It worked when I had my iPhone 5s Ever since I got my 6 plus it has the locator but will not do anything else Please update the software to be compatible to 812     Used to work
After upgrading my iPad to iOS 9 the Bluetooth connection disappeared and cannot be reset           Ios 9 loss of Bluetooth
Bass Treble settings will NOT stay adjusted to user adjustments Never know which feature will mess up next Love to have my money back     BEYOND AWFUL
A good app just became a great app                 ReSound
Still a worthless app for hearing aids that rely on it It app takes FOREVER to load sometimes it just locks very rudimentary volume control the base and treble controls are in a submenu and again rudimentary The best feature WAS a mute button so what do they do TAKE IT AWAY Still waiting for this app to be updated for a year now Feels like a waste of 1000s of dollars in my ears but the hearing aids are great because we cant control them Heck I can triple click my home key and get as much usability as this app     BIG DISAPPOINTMENT
The new app update is as schizophrenic as ever if not more so Synchronizing both aids to the same program setting is a crap shoot App will drop connectivity of one or both aids for no reason I still love the hearing aids but the functionality of the app does piss me off at times           Resound Smart
I invested in resound Linx about 2 months ago primarily for the convenience of iPad3 connectivity I continue to be disappointed The app is pretty limited in terms of what it can do The hearing aids themselves are ok but not for streaming Sometimes they pair with the iPad more often not Sometimes they appear to be paired in my iPad accessibility settings but the resound app doesnt see them and they wont stream When it does periodically work the quality of the streamed sound is pretty terrible I havent been able to use the streaming feature consistently for over a month     Meh
I have had my Resound hearing aids one month and I love them and his app Perfect for streaming TV right to my ears and GPS marking my locations and remembering the settings When I pull in the driveway at home my hearing aids chime as soon as I pull into the driveway and switch to my settings for home The same happens when I arrive at the gym No more earbuds My music plays from my phone into my hearing aids If I want to share my music with others I tap air play and choose my phone Thx                 Love this app
Very poor set up Tired of defaulting to hearing aids for almost everything video     Resound
Update I use this with Apple Watch I had been having issues with running when the iPhone app wasnt running but its been pretty good now I like using the watch to more discretely quickly do adjustments choose favorites etc The watch UI could be tuned to be even quicker to choose what you want but its a great start I appreciate that ReSound keeps working to make this right                 Needs work but has great promise
Flakey connection from iPhone 6 to Linx2 Drops calls constantly Please fix     Flakey connection
This is an update for the new version 13 I hope youre reading this before you buy the hearing aid Ive decided this is probably the worst app Ive ever used In addition to the problems mentioned in my original review copied below the app just doesnt work most of the time The phone speaker setting situation is really ridiculous I have to tell the app that I want to use the iPhone speaker every time someone calls and everytime I want to dial out The default setting for the app is for the app to take over the iPhones sound system and this feature cannot be disabled or changed Not only that there is no default setting that can be set by the user volume bass treble Supposedly the audiologist can change the default settings on the app and hearing aid but the audiologist has different metrics and sound adjustments than the app uses so the app is incompatible with Resounds own software that was provided to the audiologist The GPS on the app is amazingly inaccurate Recently I was in North Carolina a place where Id never travelled to after purchasing this app and hearing aid Pretty much everywhere I went the app began asking me if I wanted to use the My Places settings for that particular location Obviously I didnt want to do that because I was in a place that the hearing aid and app and iPhone had never been to before How does that even happen As someone else mentioned the app was clearly programed by amateurs who do not wear hearing aids This software could not have been tested by anyone who wears hearing aids either simply because the features just dont work or are too cumbersome for living in the real world My only option now is to bite the bullet and buy another type of hearing aid Since the LiNX hearing aid and this app are so closely tied together the hearing aid is basically useless I rarely wear my hearing aid any more because of this terrible Too bad STRONGLY NOT RECOMMENDED Original post The pairing function worked well In fact the app worked well while getting the hearing aid set up with my phone But that was about the only thing that has worked well Like many reviewers on this page there are two MAJOR problems with this app These are 1 There is no way to answer the phone without the sound being diverted from the phone speaker to the hearing aid This might be OK for those with two hearing aids but for those of us who only use one this is a deal killer Every time someone calls me the app sends the sound to the hearing aid meaning my bad ear and wont allow me to talk using my regular phone speaker on my good ear There is no setting in the app which will allow me by default to opt out of this convenience 2 The GPS doesnt function very well at all The GPS function does identify my location and it allows me to store that location just fine in My Places However as I move from one stored location to another the hearing aid doesnt automatically change to the new stored location What the app does instead is to display a message on my lock screen assuming you have enabled that function asking me if I want to change to the new stored location This is very silly Why would I use the GPS function if it didnt automatically switch the location to the new place That makes no sense at all This functionality is already built into the iPhone so why doesnt the app use this functionality Overall Id say that the app needs a MAJOR upgrade Ive called Re Sound about these two problems and the tech people there said it was all Apples fault This is clearly not the case since other iPhone apps do exactly what this app fails to do That doesnt sound like Apples problem at all Of course Apple support agrees Three stars is the best I can do and Im probably being very overly generous with those     Update One star or less
This is an updated review Im not having the connectivity issues reported by others either on iPhone 6 or 5S and Ive upgraded my rating after the crash problem was fixed BUT please restore the volume Mute button It is still incomprehensible that this was removed Previous review Worked fine before update Now as others have reported crashes when trying to use My Places Once this happens have to delete and re download App This is a hard consistent failure totally reproducible obviously the developers just sent out the App without bothering to test it out Ill reset review to five stars if this is fixed QUICKLY              App Crashes After Latest Update
Thanks to the new update every time I stream music or videos its stops working after a few minutes     I hate the new update
I have had my aids for a month and had zero issues with phone calls Some things I have had issues with is the fact that the treble and bass do not stay at the levels for each program sometimes volume as well When switching between apps that produce sound it goes to default and has to be set again Something that would be nice is to be able to save a program and be able to functionally edit the output I understand that is why professionals are trained to program certain levels based on user requirement but being able to have some kind of editing capability could allow the professional to see what the user thinks is a good setting              The app
Bought Resound at audiologists recommendation though I wanted Starkey haids Have no problem with haids Connect with iPhone 6 fine and with minimike But iPhone software lacks things Starkey has Would really like need auto mode Starkey goes to auto mode when iPhone GPS senses travel in excess of 10 mph With Resound you have to manually change settings which is VERY dangerous when driving Hopefully Resound will update software and add this soon Also wish GPS was more discrete Driving around and pass within 5060 yards of a programmed place and the haids change to that setting Would be less issue if auto mode was there to change it back No dice Have to stop driving to change back manually Bad Bad Bad           Disappointed
I have had my new hearing aids one day and I am very disappointed The resound smart app is good for sound quality in certain situations but I bought the new aids bc of their iPhone pairing abilities I used the phone for four different phone calls and each phone call the app dropped my call and my aids had to repair to the phone my hearing aids would not stay connected Very frustrated and hope this will be corrected asap or the hearing aids are going back        Drops calls does not stay connected
I enjoyed this app much more before the latest update I spend way too much time every day trying to get them to pair w my IPhone        Not good
I have had the LiNX TS for just over a month now and have mix reviews on it using both the Smart Relief APP work great The only real issues that I keep having is SYNCing with Mult devices I have the iPhone 6 and the iPad and when one is paired it is hard to unpair or pair with the other device You have to turn off Bluetooth on one for them to switch over Tech support I have to say is great and keep hope they will hear my needs and update the APPS soon You have to understand that just a year ago hearing Aids were just for hearing now with MFI and IOS6 they can do so much more So keep adding new features PLEASE              MFI The LiNX TS
Battery status indicator does not work well Only shows 12 full for a short time before gives out Also goes back and forth between half and full after open and close battery compartment           Battery gauge very weak
Cant get or remain connected to the hearing aids They obviously are not working close enough with Apple as the hearing aids are constantly losing connection and the app cant find them     app stinks
Slows down my iPhone 5s Cant create a program Resets every time it comes out of phone setting Waste of my time     Resource hog
This app just was updated recently and I liked it before and now with the new features its even better I love the streaming TV and my computer straight to my hearing aids That is so cool I give this app 5 out of 5 stars for me and I highly recommend it                 Great App for your resound hearing aids
I read all the bad reviews and tried it anyway Easy install just follow the prompts Works perfectly exactly as advertised iPhone 6 ios 8 Love it                 Great product and app
We have helped many patients with this ap and after encountering some issues have found that if they reboot their iPhone daily and make sure there are not a lot of aps running in the background it takes care of a lot of issues              Audio
This app still needs a lot of work The iPhone part of the app tends to lose connectivity to the Linx 9 hearing aids several times a day and can stop connecting at all when the hearing aid batteries are only a day or two old up to a couple of days before the hearing aids themselves give out a low battery warning When trying to use Apple Watch Glances to control the Linx 9 aids it often fails to connect at all requiring the iPhone to be rebooted to reestablish a connection and sometimes the Apple Watch accumulates attempted commands for minutes without doing anything and then executes all of the commands suddenly turning the muting on and off and adjusting the volume and frequencies many times within a few seconds This is unacceptable as the main advertising and very high price of the hearing aids is due to this barely functional made for iPhone controllability The streaming is also a joke as the iPhone will typically hijack the hearing aids at an inopportune time and prevent hearing anything external and trying to stop this behavior by deselecting the hearing aids in the AirPlay menu is unreliable and the iPhone may attempt to hijack the hearing aids again a few seconds later        Does not function reliably especially on Apple Watch
Three stars are being given for the following problems 1 YouTube crashes 2 When using Google the volume on the aids are muted for 1015 seconds then are restored Could this be due to competition for Bluetooth 3 When phone rings it would be nice to have it streamed to reduce missed phone calls 4 Would like to have ability for greater fine tuning of controls Otherwise great app           Great app but
Useless 6000 Hearing Aids Cant even load the software to control these fancy hearing aids Support is nonexistent Im going back to Phonak     What a pack of Idiots
Bluetooth connectivity is a bit spotty You cant assume the devices connect The battery indicators are useless Batteries go from full charge to low instantly You never see the batteries drain To get the battery meters to reset you have to boot the phone This problem is also in the built in iphone6 functionality By in large the app is redundant to Apples built in features accessible with 3 taps of the home button The only unique feature is the find my hearing aids The hearing aids are great When Bluetooth connects they work well with the iPhone Occasionally some digital echoes or temporary loss of one ear but overall a big help           Inconsistent


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